Shipping policy
SHIPPING POLICY
Last Updated: September 27, 2026
At MAMERAA SAREE (operated under legal entity KINJAL NILESH ASODARIYA), we are committed to delivering your orders securely, accurately, and on time across India. Please review our complete shipping policy below.
SHIPPING CHARGES
- Standard Shipping: FREE on all orders across India.
- There are no hidden fees, platform charges, or extra handling fees added at checkout.
ORDER PROCESSING & DELIVERY TIMELINES
1. Daily Order Cut-off Time:
- 02:00 PM IST (Indian Standard Time).
- Orders placed before 02:00 PM IST begin processing the same business day.
- Orders placed after 02:00 PM IST begin processing on the following business day.
2. Order Handling / Dispatch Time:
- 1 to 2 business days (Monday to Saturday).
- During this window, item quality checks, fabric inspection, secure packaging, and logistics manifest creation are completed before handing over to the courier partner.
3. Transit / Shipping Time:
- 3 to 5 business days (Monday to Saturday), depending on the destination pin code across India.
4. Total Estimated Delivery Time:
- 4 to 7 business days nationwide across serviceable Indian pin codes.
Please note: Business days exclude Sundays and national or public holidays.
ORDER TRACKING
Once your package has been handed over to our courier partner, you will receive an automated shipping confirmation via email and SMS containing your Tracking Number (AWB) and a direct tracking link to monitor your parcel in real time.
SERVICEABLE REGIONS & COURIER PARTNERS
We deliver nationwide across all serviceable postal codes in India using reliable courier networks (including Delhivery, Bluedart, Xpressbees, DTDC, and India Post Speed Post). If your delivery location is temporarily non-serviceable, our team will promptly contact you to make alternative arrangements or process an immediate refund.
DAMAGED OR TAMPERED PARCELS
Every saree undergoes thorough quality checks and is dispatched in secure, tamper-evident packaging.
If the outer parcel appears visibly damaged, torn, or tampered with at the time of delivery:
- Please refuse to accept the delivery, OR
- Take clear photos and an unboxing video showing the shipping label and condition of the parcel before opening.
- Contact our customer support team immediately within 48 hours at info@mameraa.in or +91 9426009997 so we can resolve it immediately.
ADDRESS ACCURACY & UNDELIVERABLE SHIPMENTS
Please ensure your shipping address, pincode, and contact number are accurate during checkout. If an order cannot be delivered due to an incorrect address or the customer being unavailable after multiple delivery attempts, the parcel may be returned to our warehouse. In such cases, our support team will contact you to coordinate a re-dispatch.
CONTACT & BUSINESS DETAILS
For any questions regarding your shipment status, order transit, or delivery inquiries, please get in touch with our support team:
Trade Name: MAMERAA SAREE
Legal Entity Name: KINJAL NILESH ASODARIYA
GSTIN: 24DURPA2143C1Z4
Registered Address: First Floor, 167, Ishwar Nagar Society, Puna to Bombay Market Road, Punagam, Surat, Gujarat - 395010, India
Email: info@mameraa.in
Phone / WhatsApp: +91 9426009997
Instagram: @mameraa.in
Customer Support Hours: Monday to Saturday | 09:00 AM – 06:00 PM IST (Closed on Sundays & National Holidays)
