Privacy policy
Last updated: September 27, 2026
MAMERAA SAREE (operated under legal entity KINJAL NILESH ASODARIYA) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MAMERAA SAREE is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process:
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:
- Contact details: Including your full name, billing address, shipping address, phone number, and email address.
- Financial information: Payment transaction details, form of payment, payment confirmation, and masked card/UPI identifiers handled securely through certified payment gateways. We do not store your complete payment card credentials on our servers.
- Account information: Including your username, password, security preferences, and account settings.
- Transaction information: Details of items you view, add to cart, wishlist, purchase, return, exchange, or cancel, along with your transaction history.
- Communications: Information provided when contacting customer support via email, phone, or messaging platforms.
- Device information: Information about your device, web browser, operating system, network connection, IP address, and unique online identifiers.
- Usage information: Data regarding your navigation, browsing actions, and search patterns across our website.
Sources of Personal Information:
We collect personal information from:
- Directly from you: When you place an order, create an account, communicate with our support team, or submit inquiries.
- Automatically: Through cookies, log files, web beacons, and related tracking technologies as you navigate the website.
- From service providers: Including our hosting provider (Shopify), logistics/courier partners (for order delivery and reverse pickup), and authorized payment gateway aggregators.
How We Use Your Personal Information:
We use your personal information for lawful business purposes:
- Fulfilling Orders & Providing Services: To process payments, arrange shipping, fulfill orders, process returns or refunds, and provide customer support.
- Marketing & Communications: To send transactional order updates, tracking alerts, and promotional messages (where consented to). You may opt out of promotional communications at any time.
- Security & Fraud Prevention: To verify transactions, prevent fraudulent activities, ensure website integrity, and protect customer safety.
- Legal Compliance: To comply with applicable tax laws (including GST documentation), respond to lawful authority requests, and enforce our store policies.
How We Disclose Personal Information:
We may disclose personal information to trusted third parties solely for business operations:
- Shopify: Our e-commerce platform provider that processes data necessary to operate the storefront securely.
- Service Providers: Logistics and courier partners for physical delivery of your sarees, secure payment gateways, IT support, and analytics tools.
- Legal Authorities: When required by applicable law, court order, or governmental regulation to protect our legal rights.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
Cookies and Tracking Technologies:
Our store utilizes cookies and similar technologies provided by Shopify to maintain your shopping cart, remember user sessions, and enhance site performance. You can manage or disable cookies via your browser settings, though certain functionalities of the website may be impacted.
Data Security and Retention:
We implement reasonable technical and organizational measures to safeguard your personal data. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, complete orders, satisfy legal, taxation, and accounting obligations, or resolve disputes.
Your Rights:
Depending on applicable data protection laws, you may have the right to:
- Access or know what personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to statutory retention requirements.
- Opt out of receiving non-essential marketing communications.
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised policy will be posted on this page with an updated "Last updated" date.
Contact Us:
For any questions regarding our privacy practices, data handling, or to exercise your rights, please reach out to us:
Trade Name: MAMERAA SAREE
Legal Entity Name: KINJAL NILESH ASODARIYA
GSTIN: 24DURPA2143C1Z4
Registered Address: First Floor, 167, Ishwar Nagar Society, Puna to Bombay Market Road, Punagam, Surat, Gujarat - 395010, India
Email: info@mameraa.in
Phone / WhatsApp: +91 9426009997
Support Timings: Monday to Saturday | 09:00 AM – 06:00 PM IST (Closed on Sundays & Public Holidays)
