Disclaimer

Last Updated: September 2026

The information, products, and services provided on Mameraa (accessible via mameraa.in) are offered in good faith on an "as is" and "as available" basis. By accessing and using our website, you acknowledge and agree to the disclaimers outlined on this page.

1. Online Fraud & Cybercrime Warning

  • Zero Financial Solicitations: Mameraa, its staff, or its affiliates will never call, SMS, or message you requesting your confidential banking credentials, credit/debit card CVV, ATM PIN, One-Time Password (OTP), or UPI PIN.

  • Precautionary Action: If you receive any suspicious calls, emails, or messages from individuals claiming to represent our company demanding payments via personal UPI accounts or asking for verification PINs, please do not disclose any information. Report such incidents immediately to local cybercrime authorities and notify our official support team.

2. Product Representation & Color Variation

  • Visual Accuracy: We make every effort to display the colors, textures, weaves, embellishments, and craftsmanship of our ethnic wear products as accurately as possible.

  • Display Variations: Due to differences in monitor calibrations, mobile screen color profiles, digital camera settings, and photography lighting environments, actual product shades and fabric textures may slightly differ from photographs shown on screen.

  • Handcrafted / Woven Textiles: Minor irregularities in weaves, embroidery patterns, thread tensions, or prints are inherent characteristics of traditional and artisan textiles and should not be treated as defects.

3. Pricing, Availability & Content Accuracy

  • While we strive to maintain accurate inventory, descriptions, and pricing across the site, clerical or technical errors may occasionally occur.

  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update product information or cancel orders if any information on the website is found to be inaccurate at any time without prior notice (including after you have submitted an order). In the event of a cancellation due to an inadvertent error, any funds debited will be refunded in full.

4. External Links & Third-Party Services

  • Our website may contain links to external third-party platforms, payment processors (Razorpay), logistics partners, or social media pages.

  • Mameraa does not warrant, endorse, guarantee, or assume responsibility for the accuracy, security, or reliability of any information, content, or practices of third-party websites linked through our platform.

5. Limitation of Liability

  • Under no circumstances shall Mameraa, its management, employees, or partners be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:

    • The use of or inability to use our website or services.

    • Unauthorized access to or alteration of your transmissions or customer data.

    • Transit delays, courier service interruptions, or events beyond our reasonable control (force majeure).

6. Customer Care & Official Inquiries

For official communication, order verification, or safety inquiries, always use our verified contact channels:

  • Store / Brand Name: Mameraa

  • Official Support Email: info@mameraa.in

  • Verified Phone / WhatsApp: +91 9426009997

  • Operating Hours: Monday to Saturday | 09:00 AM – 05:00 PM IST

  • Physical Address: 6009-6010, Avadh Textile Market, Opp. New Bombay Market, Sahara Darwaja Road, Surat, Gujarat - 395010, India