Track Your Order

Last Updated: 09/08/2026

At Mameraa, we want you to stay informed about your order from the moment it is placed until it is delivered.

1. How Order Tracking Works

After you successfully place an order, we process and prepare it for dispatch.

Once your order has been shipped, tracking information may be provided through the contact details associated with your order.

Depending on the courier service, tracking details may be shared through:

Email
SMS
WhatsApp
Courier tracking service

2. When Will Tracking Be Available?

Our standard order handling time is 0–1 business day.

Orders are generally processed Monday through Saturday, excluding applicable public holidays or business closures.

After the shipment is handed over to the courier, tracking information may take some time to become active in the courier's system.

3. Estimated Delivery Time

Mameraa currently offers free standard shipping across India, subject to courier serviceability.

Estimated Transit Time: 4–6 business days

Estimated Total Delivery Time: 4–7 business days

Delivery estimates may vary depending on the customer's location, courier serviceability, weather, public holidays, transportation conditions, and other circumstances beyond our reasonable control.

4. I Have Not Received My Tracking Information

If your order has already been processed or shipped but you have not received tracking information, please contact our customer support team.

Please provide your:

Order number
Name used for the order
Registered mobile number or email address

Our team will check the order status and assist you.

5. Tracking Information Is Not Updating

Sometimes tracking information may not update immediately after the shipment is handed over to the courier.

This can happen because the courier may require additional time to scan and update the shipment.

If tracking has not changed for an extended period, please contact us so that we can check the shipment status.

6. Delivery Delay

If your order has exceeded the estimated delivery timeframe, please contact Mameraa.

We will make reasonable efforts to check the shipment with the relevant courier partner and provide you with the latest available information.

7. Failed Delivery Attempts

Courier partners may make multiple delivery attempts depending on their delivery procedures.

Please ensure that:

Your mobile number is reachable
Your delivery address is correct
Someone is available to receive the order where possible

If delivery cannot be completed after the applicable attempts, the shipment may be returned to Mameraa.

8. Incorrect Delivery Address

If you notice an incorrect address after placing your order, contact us immediately.

Once an order has been shipped, changing the delivery address may not always be possible.

Customers are responsible for providing accurate delivery information at checkout.

9. Order Support

For assistance with your order or tracking information, contact:

Mameraa
6009–6010, Avadh Textile Market,
Opp. New Bombay Market, Sahara Darwaja Road,
Surat, Gujarat – 395010, India

Email: info@mameraa.in
Phone/WhatsApp: +91 9426009997

Customer Support Hours:
Monday – Saturday: 09:00 AM – 05:00 PM IST

Contact Page: mameraa.in/pages/contact-us

Delivery Summary

Information	Details
Shipping Country	India
Shipping Cost	Free
Handling Time	0–1 business day
Processing Days	Monday–Saturday
Transit Time	4–6 business days
Estimated Total Delivery	4–7 business days
Shipping Origin	Surat, Gujarat, India

Mameraa
Premium Saree Brand from Surat, Gujarat, India