Delivery Information

Effective Date: 01/01/2024
Last Updated: 09/08/2026

At Mameraa, we aim to provide reliable and transparent delivery services across India. Please find our standard delivery information below.

1. Delivery Availability

Mameraa currently delivers orders across India, subject to courier serviceability.

Orders are shipped from our business location in Surat, Gujarat, India.

2. Shipping Charges

Free Shipping Across India

Mameraa currently offers FREE STANDARD SHIPPING across India for eligible orders.

No separate standard shipping charge is added for eligible deliveries.

3. Order Processing

Our daily order cut-off time is:

2:00 PM IST (India Standard Time)

Orders placed before 2:00 PM

Orders placed before 2:00 PM on a business day are generally processed on the same business day.

Orders placed after 2:00 PM

Orders placed after 2:00 PM are generally processed on the next business day.

4. Handling Time

Our standard handling time is:

0–1 business day

Orders are generally processed Monday through Saturday, excluding applicable public holidays or business closures.

5. Estimated Delivery Time

Our standard estimated delivery timeframe is:

4–7 business days

The typical courier transit time is approximately:

4–6 business days

The total estimated delivery timeframe may vary depending on the customer's location and courier serviceability.

6. Delivery Estimates

Delivery timeframes shown on our website are estimated delivery times and are not guaranteed delivery dates.

Delivery may take longer in certain circumstances, including:

Remote or difficult-to-service locations
Severe weather
Public holidays
Transportation disruptions
Courier delays
Natural disasters
Government or regulatory restrictions
Other circumstances beyond our reasonable control

7. Order Tracking

Once your order has been shipped, tracking information may be provided through the contact details associated with your order.

Depending on the courier service, tracking information may be provided through:

Email
SMS
WhatsApp
Courier tracking service

Tracking updates may take some time to appear after the shipment is handed over to the courier.

8. Delivery Attempts

Our courier partners may make multiple delivery attempts according to their delivery procedures.

To avoid delivery delays, customers should provide:

Complete delivery address
Correct PIN code
Valid mobile number
Accurate contact information

If delivery cannot be completed after the applicable delivery attempts, the shipment may be returned to Mameraa.

9. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information during checkout.

If you notice an incorrect address after placing your order, please contact us immediately.

Once the order has been shipped, changing the delivery address may not always be possible.

10. Undeliverable Orders

If an order cannot be delivered because of courier serviceability, an incorrect address, repeated failed delivery attempts, customer unavailability, or another delivery issue, the shipment may be returned to Mameraa.

Our customer support team may contact the customer where appropriate to determine the next steps.

11. Delivery Delays

If your order is delayed beyond the estimated delivery period, please contact us so that we can check the shipment status with the relevant courier partner.

We will make reasonable efforts to assist with delayed shipments.

12. Delivery Address

Orders are delivered to the shipping address entered by the customer during checkout.

Please carefully check your:

Name
House/Building number
Street/Area
City
State
PIN code
Mobile number

before completing your order.

13. Contact Us

For questions regarding delivery or shipment status, please contact:

Mameraa
6009–6010, Avadh Textile Market,
Opp. New Bombay Market, Sahara Darwaja Road,
Surat, Gujarat – 395010, India

Email: info@mameraa.in
Phone/WhatsApp: +91 9426009997

Customer Support Hours:
Monday – Saturday: 09:00 AM – 05:00 PM IST

Contact Page: mameraa.in/pages/contact-us

Quick Delivery Summary

Information	Details
Delivery Country	India
Shipping	Free
Order Cut-Off	2:00 PM IST
Handling Time	0–1 business day
Processing Days	Monday–Saturday
Transit Time	4–6 business days
Estimated Total Delivery	4–7 business days
Shipping Origin	Surat, Gujarat, India

Mameraa
Premium Saree Brand from Surat, Gujarat, India