Business Information

Business Information

Last Updated: 09/08/2026

About Our Business

Mameraa is a premium saree and Indian ethnic fashion business based in Surat, Gujarat, India. We operate as a sole proprietorship and serve customers through our online store at mameraa.in.

We aim to provide customers with transparent product information, reliable order processing, secure payment options, clear shipping and return policies, and accessible customer support.

Business Details

Business Name: Mameraa
Legal Entity: Sole Proprietorship
Owner: Kinjal Nilesh Asodariya
GSTIN: 24DURPA2143C1Z4

Registered / Business Address

6009–6010, Avadh Textile Market,
Opp. New Bombay Market, Sahara Darwaja Road,
Surat, Gujarat – 395010, India

This is our business location in Surat, Gujarat.

Customer Service Contact

Email: info@mameraa.in
Phone/WhatsApp: +91 9426009997

Contact Page: mameraa.in/pages/contact-us

Customer Support Hours

Monday – Saturday: 09:00 AM – 05:00 PM IST

We are closed on Sundays and applicable public holidays.

What We Sell

Mameraa offers sarees and Indian ethnic fashion products through our online store.

Our catalogue may include:

  • Sarees

  • Silk sarees

  • Designer sarees

  • Traditional sarees

  • Printed sarees

  • Festive sarees

  • Occasion wear

  • Other Indian ethnic fashion products

Product availability and collections may change as our catalogue is updated.

Order Processing

Orders are generally processed Monday through Saturday.

Order Cut-Off Time: 2:00 PM IST
Handling Time: 0–1 business day

Orders placed before the cut-off time on a business day are generally processed the same business day. Orders placed after the cut-off time are generally processed on the next business day.

Shipping Information

Mameraa currently ships across India, subject to courier serviceability.

Standard Shipping: Free

Estimated Transit Time: 4–6 business days

Estimated Total Delivery Time: 4–7 business days

Orders are shipped from Surat, Gujarat, India.

Delivery timeframes are estimates and may vary depending on destination, courier serviceability, weather, public holidays, transportation conditions, and other circumstances beyond our reasonable control.

Returns and Refunds

Eligible products may generally be returned within 7 days of delivery, subject to the conditions specified in our Refund & Return Policy.

Mameraa provides free return pickup for eligible returns.

Approved refunds are generally processed within 7 business days after the returned product has been received and successfully inspected.

Payment Information

Payments are processed through available authorized payment service providers shown during checkout.

Available payment methods may include options such as:

  • Credit cards

  • Debit cards

  • UPI

  • Net banking

  • Other payment methods offered at checkout

Payment options may vary depending on the payment provider.

Customer Support

Customers can contact Mameraa for assistance with:

  • Product information

  • Orders

  • Payments

  • Shipping and delivery

  • Returns

  • Refunds

  • Exchanges

  • Cancellations

  • Damaged or incorrect products

  • General enquiries

For customer support:

Email: info@mameraa.in
Phone/WhatsApp: +91 9426009997

Business Transparency

Mameraa is committed to providing clear and accurate information about our business, products, pricing, shipping, returns, and customer support.

Our website provides separate policy pages so customers can review applicable terms before making a purchase.

These include:

  • Privacy Policy

  • Terms & Conditions

  • Shipping Policy

  • Delivery Information

  • Refund & Return Policy

  • Cancellation Policy

  • Payment Policy

  • Frequently Asked Questions

  • Contact Information

Contact Our Business

For business or customer enquiries, please contact us using the details below:

Mameraa
6009–6010, Avadh Textile Market,
Opp. New Bombay Market, Sahara Darwaja Road,
Surat, Gujarat – 395010, India

Email: info@mameraa.in
Phone/WhatsApp: +91 9426009997

Customer Support Hours:
Monday – Saturday
09:00 AM – 05:00 PM IST


Mameraa
Premium Saree Brand from Surat, Gujarat, India