Yellow Banarasi Silk Lehenga with Contrasting Pink Dupatta

At MAMERAA, we are committed to providing a seamless and reliable shopping experience. Our shipping policy is designed to ensure clarity and transparency, in compliance with Google Shopping and Free Listing requirements.

Order Cut-off Time

• Orders placed before 11:00 AM (GMT+05:30) India Standard Time (Kolkata) will be processed the same day, subject to product availability.
• Orders placed after the cut-off time will be processed the next business day.

Handling Time

• Minimum Handling Time: 0 days (same-day processing for orders before the cut-off time).
• Maximum Handling Time: 1 business day.
• Orders are fulfilled Monday through Saturday, excluding public holidays.

Transit Time

• Courier Partner: Delhivery.com (Privacy Policy, Cookie Policy)
• Orders are shipped Monday through Saturday, excluding public holidays.
• Estimated delivery time for all destinations is 4 to 5 business days from the shipping date.

Shipping Charges

• Free Shipping: We offer free shipping on all orders.

Order Tracking

Once your order is shipped, you will receive an email with a tracking ID and a link to track your shipment. You can track your order through our courier partner’s website: Delhivery.com.

Delivery Policy

• Deliveries are made to the address specified at checkout. Please ensure your address is accurate and complete.
• In case of delays due to unforeseen circumstances (e.g., weather, strikes, or courier issues), we will keep you informed.

Customer Support

For any shipping-related queries, you can reach us via:

• Email: help@mameraa.in
• Phone: +91 8866125978

We strive to adhere to all Google Shopping policies, ensuring transparency and accuracy in our product listings and shipping timelines. If you have further questions, don’t hesitate to contact our support team.

At MAMERAA, we are dedicated to ensuring customer satisfaction by providing a clear and hassle-free process for returns, exchanges, and refunds. Our policy adheres to Google’s guidelines, ensuring transparency and fairness.

Exchanges

• Do you accept exchanges?
  Yes, we accept exchanges.
• Exchange Process:

Returns

• Do you accept returns?
  Yes, we accept returns for both defective and non-defective products.
• Product Condition for Returns:
• Return Window:
• Verification Process:
• Return Method:

Refunds

• Refund Processing Time:
• Restocking Fee:

Steps to Initiate a Return or Exchange

1. Contact Us:
2. Approval:
3. Product Pickup:
4. Verification and Processing:

Customer Support

For any questions or concerns about returns, exchanges, or refunds, please contact us:

• Email: help@mameraa.in
• Phone: +91 8866125978

We aim to make the return, exchange, and refund process as seamless and efficient as possible. Thank you for shopping with MAMERAA!